This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

• What data do we collect?
• How do we collect your data?
• How and why will we use your data?
• How do we share your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

Jackson Grant collects the following data:

• Personal identification information (Name, address, email address, phone
  number, date of birth )
• Claim Information (type of claim, amount of claim and claim details)
• Information obtained through our use of cookies. Please see below for more
  information
• Information about your credit rating

How do we collect your data?

You directly provide Jackson Grant with most of the data we collect. We collect data
and process data when you:

• Register online or place an order for any of our products or
• Voluntarily complete a customer survey or provide feedback on any of our message boards or
• via Fill in online or physical forms. Use or view our website via your browser’s

We may also collect personal data from:

• Credit reference agencies

How and why will we use your data?

Jackson Grant collects your data so that we can:

• Manage your Cavity Wall Claim on your behalf
• Perform our contract with you

We will rely on the following legal grounds to process personal information about you:

• the processing is necessary to perform our contract with you
• where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests;
• where we have a legal or regulatory obligation to use such personal information, and it is necessary to process your personal information to comply with such;
• where the use is necessary to establish, exercise or defend our legal rights; or where you have provided your explicit consent to our use of your personal information.

We will only store your personal information for as long as reasonably necessary to fulfil the purposes set out in this Privacy Policy and to comply with our regulatory and/or legal obligations.

How do we share your data?

We may share your personal information with other members of the Jackson Grant Group and/or third parties for the following purposes:

• making and managing a claim on your behalf;
• insuring your claim;
• carrying out credit checks;
• [ ]

Jackson Grant may also share your data with our partner companies so that they may offer you their products and services.

Marketing

Jackson Grant would like to send you information about products and services of ours
that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Jackson Grant from contacting you for marketing purposes or giving your data to other members of the Jackson Grant Group.

If you no longer wish to be contacted for marketing purposes, please click here or contact us using the details at the bottom of this privacy policy.

What are your data protection rights?

Jackson Grant would like to make sure you are fully aware of all of your data
protection rights:

The right to access – You have the right to request Jackson Grant for copies of your personal  data.

The right to rectification – You have the right to request that Jackson Grant correct any information about you which you believe is inaccurate. You also have the right to request Jackson Grant to   complete information you believe is incomplete.

The right to erasure — You have the right to request that Jackson Grant erase your personal  data, under certain conditions.

The right to restrict processing – You have the right to request that Jackson Grant restrict the  processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Jackson Grant’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Jackson Grant transfer the data that we have collected to another organization, or directly to you, under certain conditions.

The right to withdraw consent – You have the right to withdraw your consent to the use of your personal information where we rely on your consent as the ground for processing your personal information.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the details at the bottom of this privacy policy

There may be circumstances where exercising some of these rights (such as the right to erasure, the right to restriction of processing and the right to withdraw consent) will mean we can no longer provide you with services and may therefore result in termination of your agreement with us.

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit aIIaboutcookies.org.

How do we use cookies?

Jackson Grant uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality — Jackson Grant uses these cookies so that we recognize you on our website and remember your previously selected These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising — Jackson Grant uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP Jackson Grant sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Jackson Grant website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Jackson Grant keeps its privacy policy under regular review and places any updates on
this web page. This privacy policy was last updated on [7] November 2022.

How to contact us

If you have any questions about Jackson Grant’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at:  enquiries@jacksongrant.com

Call us:  +44 1624 639930

Or write to us at:  3rd Floor, Analyst House, Peel Road, Douglas, Isle of Man. IM1 4LZ

How to contact the appropriate authority

You have a right to complain to the Information Commissioner if you believe that any use of your personal information by us is in breach of applicable data protection laws and/or regulations.  Should you wish to report a complaint or if you feel that Jackson Grant has not addressed your  concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email:  ask@inforights.im